学生申诉及上诉

学生申诉及上诉

A student who feels that he/she has been improperly treated concerning finances, 分级, 登记, 或者其他学生服务, 是否有权提出申诉以纠正错误. The following procedure shall be followed in filing a grievance: (The terms “grievance” 和 “complaint” are used interchangeably.)

I. 第一个, 只要有可能, the matter in question should be discussed directly with the person causing the grievance. Every effort should be made to resolve the grievance on a one-on-one basis. 如果投诉涉及在课堂上获得的成绩, the student must underst和 that he/she cannot challenge the judgment of the instructor but only the accuracy of the grade 和/or fact.

II. If the student is not satisfied with the outcome of the one-on-one effort (or if the student does not know who the specific individual is who caused the grievance), the student may contact the appropriate administrator for assistance (Academic Dean for academic-related 和 student services appeals; Vice President for Administrative Services for financial appeals). 向行政欧洲杯买球推荐人员提出的申诉应采用书面形式.

A. The student’s written grievance should be explicit 和 include any support materials.
B. The University will respond to all written grievances 和 include them as a part of institutional records.
C. 所有申诉都将迅速得到处理.

3. If the student is dissatisfied with the solution proposed by the administration, 学生可以上诉, 以书面形式, 致总统. The student may include additional information or facts in the written appeal. The President may make a final decision immediately or elect to form a grievance-hearing committee to consider the complaint. 该委员会, 如果任命, will review all written documents 和 forward their recommendation 致总统, 谁的决定是最终的.

所有学生的不满必须首先在内部解决. If the internal resources have been exhausted 和 the grievance is not satisfactorily resolved, 学生可以向以下部门提出书面投诉:

德州高等教育协调委员会
总法律顾问办公室
P.O. 12788箱
奥斯汀78711-2788

IV. 教育工作者准备计划的投诉程序

德克萨斯州行政法典(规则第228条).70) requires that Educator Preparation 项目 (EPP) maintain a process for filing 和 resolving complaints 和 provide information for filing formal complaints with the Texas Education Agency (TEA). If you have a complaint about the Amberton University Educator Preparation Program, please follow the institution’s “学生申诉及上诉” Process.

Texas Education Agency Complaint: If you believe that the Amberton University EPP has violated state law or rule in resolving your complaint, you may file a formal complaint with the Texas Education Agency. 投诉流程允许申请人, 候选人, 员工, 或前EPP雇员, 合作教师, 一位导师, 或者是学区的行政人员, 特许学校, or private school to submit a complaint about an EPP for investigation 和 resolution.

The complaint process allows individuals to seek redress in areas where they feel that the program did not fulfill requirements for certification or for actions that the individual feels are wrong. Educator preparation programs may also file a complaint about the actions of other EPP programs when it involves a 候选人’s transfer into or out of a program.

并非所有投诉都属于TEA的管辖范围. TEA has jurisdiction to investigate allegations of noncompliance regarding specific laws 和 rules, 一般与州和联邦的要求有关. Complaints may address educator preparation program requirements listed in Texas Administrative Code (TAC) §§ 227, 228, 229, 伦理(TAC第247条), 指纹鉴定(TAC§§227), 232)和认证(TAC§§230), 231, 232, 239, 241, 242). TEA staff 和 the SBEC do not have jurisdiction over complaints related to contractual arrangements with an EPP, 商业问题, 通过训练获得更高的分数或学分, 或寻求恢复EPP.

Further information on the TEA Complaint Process 和 access to the TEA Complaint Form may be found on the TEA web site, http://tea.texas.gov.

NC-SARA

The National Council for State Authorization Reciprocity Agreements (NC-SARA) is a private nonprofit organization [501(c)(3)] that helps exp和 students’ access to educational opportunities 和 ensure more efficient, 一致的, 有效监管远程教育项目.

Recognizing the growing dem和 for distance education opportunities, higher education stakeholders – including state regulators 和 education leaders, 授信人, 美国.S. 教育部, 和 机构 – joined together in 2013 to establish the State Authorization Reciprocity Agreements (SARA), which streamline regulations around distance education programs.

与…合作 四个区域契约, NC-SARA帮助各州, 机构, 政策制定者, 和 students underst和 the purpose 和 benefits of participating in SARA. 今天, 2人以上,49个成员国的200个机构, 哥伦比亚特区, 波多黎各, 和美国.S. 维尔京群岛均自愿参加SARA.

NC-SARA投诉程序

每个学生都应该得到积极的教育经历. Sometimes a student’s experience may not be what they anticipate, 学生可能会有顾虑或抱怨.

SARA consumer protection provisions require the institution’s home state, 通过其SARA州门户实体, to investigate 和 resolve allegations of dishonest or fraudulent activity by the state’s SARA-participating 机构, 包括提供虚假或误导性信息.

学生有权提出投诉或申诉. The institution should ensure that all concerns 和 complaints of students are addressed fairly 和 are resolved promptly. Student complaints relating to consumer protection laws offered under the terms 和 conditions of the State Authorization Reciprocity Agreement (SARA), 必须先向机构提交申请以寻求解决方案吗.

The student should begin the complaint process with the institution 和 if resolution is not found, the student would contact the institution’s home state SARA Portal Entity. 欲了解更多信息，请点击访问 NC-SARA投诉程序 网站.